Business Process Procedure Template Sap Center

07.06.2020

An SOP or Standard Operating Procedure is used to ensure business processes are well thought through, that each task in a process is performed the same way every time, and important data is recorded, along with errors or deviations so corrective action can be taken. SAP SE recently announced the general availability of SAP Information Collaboration Hub for Life Sciences option for the U.S. Cloud Quinyx, a Stockholm and London-based cloud provider of workforce management solutions, has raised $25 million in its latest round of funding, with support from existing.

Business Process Procedure Template Sap Center San Jose
Sap Business Process Procedure Documents
Business Process Procedure Template Sap Center Free
Business Process Procedure Template Sap Center

A business process is a series of steps performed by a group of stakeholders to achieve a concrete goal. These steps are often repeated many times, sometimes by multiple users and ideally in a standardized and optimized way. A business process can be manual or automated. If manual, the process is.
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Process diagrams are visualizations of any sort of step-by-step process. They are usually created as flowcharts, with shapes that represent steps in the process connected by arrows that indicate the next step.

Visio has a lot of process diagram templates, but they all can be put into one of two categories:

General purpose process diagrams

If you want to diagram a process and you don’t have a specific methodology you want to follow, one of these three templates should work well:

Basic Flowchart
Cross Functional Flowchart
Work Flow Diagram

To find these templates:

Click the File tab.
Click New.
Click Flowchart.

Basic Flowchart

The Basic Flowchart template is useful for a broad range of business processes, where each step can be represented using simple geometric shapes.

Cross Functional Flowchart

A cross functional flowchart is the same as a basic flowchart, but with an added element of structure: containers called “swimlanes” that represent the people or departments that are responsible for each step. In fact, the Cross Functional Flowchart template uses the same stencil of shapes the Basic Flowchart template uses; the main difference is that there are some swimlanes added to the page for you to start with.

Work Flow Diagram

The Work Flow Diagram is a general-purpose pictorial diagram. It has shapes for many common business departments, objects, and steps. You can use it instead of the Basic Flowchart to show in a more representational way how a process moves through various stages.

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Process diagrams for specific methodologies

Methodology-based process diagrams have more structure than general purpose diagrams have, and they can convey more detailed information. They often use symbols that have specific meanings, or require that certain kinds of data accompany certain shapes to fully implement the process. These rules or guidelines are usually described formally in specifications, most of which are available on the Web.

To find these templates:

Click the File tab.
Click New.
Click Flowchart or Business.

Some of the templates included in Visio to support specific process methodology diagrams include:

Business Process Modeling Notation Diagram
Fault Tree Analysis Diagram
IDEF0 Diagram
ITIL Diagram
Microsoft SharePoint Workflow
SDL Diagram
Six Sigma Diagram
TQM Diagram
Value Stream Map

BPMN Diagram

You can create Business Process Modeling Notation (BPMN) flowcharts that follow the BPMN 1.2 standard. For more information, see Create BPMN-compliant processes.

Fault Tree Analysis Diagram

Use Fault Tree diagrams to document business processes, including Six Sigma and ISO 9000 processes. For more information, see Create a fault tree analysis diagram.

IDEF0 Diagram

Create hierarchical diagrams for model configuration management, need and benefit analyses, requirements definitions, and continuous improvement models by using IDEF0 process charting models. For more information, see Create IDEF0 diagrams.

ITIL Diagram

Document best practices in the management of information technology service processes based on the Information Technology Infrastructure Library standard. For more information, see Create an ITIL diagram.

Microsoft SharePoint Workflow

You can create annotated workflow diagrams for SharePoint 2010 in Visio, and then export them for configuration in SharePoint Designer.

SDL Diagram

Draw object-oriented diagrams for communications and telecommunications systems and networks using the Specification and Description Language.

Six Sigma Diagram

Use this template to create a Six Sigma flowchart or house of quality diagram. For more information, see Create a Six Sigma flowchart or House of Quality diagram.

TQM Diagram

Create Total Quality Management diagrams, including cause-and-effect, top-down, and cross-functional process flow diagrams for business process re-engineering and continuous improvement.

Value Stream Map

Illustrate the flow of material and information in a Lean manufacturing process by using Value stream maps. For more information, see Create a value stream map.

Entrepreneurs don’t generally like structure, and in your startup or small company, implementing formal written procedures may even seem counterintuitive to driving the creativity you want.

Yet procedures are essential. They maintain control, ensure consistency, enable training of your growing staff, avoid issues with legislative regulators and authorities, demonstrate due diligence and even keep you, your employees, and your company out of the press. In some cases, written procedures may even be a legal requirement.

For a startup or small company, procedures don’t have to be like the “bricks” produced by some large corporate organizations. You can keep them light, simple, and flexible while still benefiting from having them in place.

Here are seven ways to implement procedures that are light, simple, and easy:

1. Use Flowcharts to Illustrate the Procedure

As much as possible, replace or supplement the written procedures with flow charts. Instead of one large and unwieldy flow chart, break it up into logical pieces and add another flow chart that gives your employees the big picture and identifies the sub procedures documented in separate flowcharts.

When possible, use the swimlane or cross-functional style flow chart that clearly shows responsibilities in separate “lanes” throughout the process.

2. Implement Checklists to Support the Procedure

Checklists are a simple and proven approach to ensuring that every required step, piece of information, or other task is completed at various stages of the process. Don’t look at them as simplistic or redundant, look at them as a important reminders. After all, if highly trained professionals like pilots can benefit from checklists, your staff can too.

Keep them simple and short, focused on the key steps or items. Long checklists can be counterproductive.

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3. Use Graphics and Icons to Make It Easier to Read and Follow

Visual aids are useful to get a quick understanding of what is required. You can use them to illustrate a point instead of describing it in lengthy text, or to highlight specific things that are important to the process.

For instance, use the stop sign to indicate specific information about the process that the reader must do or know before proceeding to the next step or where there is a risk involved. Use a diamond to illustrate where a decision is required, a graphic of a sheet of paper where a document is involved, etc.

4. Keep the Writing Short and Snappy

Procedures will only be read and followed if they are short. Lengthy procedures are hard to digest while shorter procedures with short, tight explanations, bullet points, headings, images, and even the checklists, graphics, and flow diagrams mentioned earlier are better than dense and wordy documents.

Similar to the flow charts, break up your procedures into chunks and provide an overview on the first page along with a navigation aid like a table of contents or tabs.

5. Involve the Users in Development

When someone writes procedures, especially if they are an expert, they may leave out steps or provide some confusing instructions because they understand the process so well already. It may not be as effective for training or for other staff to follow as a result.

After the first draft of any procedure, test it out and get feedback from users or even someone who isn’t involved in the process. Test it with related departments or individuals who interact with the process. Does it reflect their needs? Does it dovetail with their own processes? What can be improved or changed to make it a better and more efficient process?

By taking this step, you will end up with a much better procedure.

6. Layer Your Procedures

With any process, there are main steps and sub-steps. By layering your procedures and starting with the main steps and then expanding the sub-steps later, you will have a much better document. While it won’t be effective for short procedures, you can use it for longer, more detailed procedures and make them easier to follow and use.

Start with the overview process on one page. Then start at the first step and when you get to a sub-process, break it out by starting it on a different page or even in an appendix of main sub-processes. As long as you make it easy to navigate the document, it will be effective. For instance, using tabs for sub-processes or including links or bookmarks in a pdf version.

7. Tell Them Why

Even the best processes can’t be followed in some cases due to the specific situation or circumstances. You may even have key points in a process where decisions have to be made.

Tell the reader why the step is important and what the issues are. That way, if they have to make a judgement call, they understand the underlying reason for the step and will be able to use their experience and knowledge to make the right decisions. Where deviation from the process isn’t possible for legal, contractual, or even risk reasons, clearly identify that step with a standard graphic and give them guidance about escalating the issue if needed.